Frequently Asked Questions

Luxury Watcher is a curated newsletter and website focused on luxury watch news, releases, and market insights. We deliver a daily digest of the top stories and, for paid subscribers, a premium weekly newsletter with deeper analysis, market context, and reference notes.

Yes. We focus on luxury and fine watchmaking: new releases, industry news, market trends, and collector-focused insights. Our content is intended for enthusiasts and anyone interested in staying informed about this space.

Free subscribers receive a daily email with up to five news items and links to full articles on our site. On the website, free users can read one full article per day. This lets you sample our curation and stay broadly informed at no cost.

Plus subscribers get everything in the free tier, plus: unlimited article reads on the website, our premium weekly newsletter (market context, price movement interpretation, historical reference notes, and expert analysis), and price watcher alerts. See the full comparison on our pricing page.

We sometimes offer limited-time trials (e.g. 14-day free trial). When available, the offer and sign-up flow are shown on our pricing page. Otherwise, you can subscribe to a monthly plan and cancel anytime if it is not for you.

An account lets us deliver your daily and weekly emails, remember your subscription and reading preferences, and give you a secure way to manage billing and cancel if you choose. We keep sign-up simple and only ask for what we need.

Sign up or log in, then go to the pricing page. Choose monthly or annual billing and complete checkout. You can pay by card through our secure payment provider (Stripe). After payment, you will have immediate access to Plus features.

Yes. You can manage your subscription (including switching between monthly and annual plans) through the customer portal. Use the link or option in your account or subscription confirmation email to open the portal and change your plan.

You can cancel at any time through the customer portal (e.g. the link we provide for managing your subscription). Cancellation takes effect at the end of your current billing period; until then, you keep full access. We do not charge cancellation fees.

Refunds are considered on a case-by-case basis. If you believe you are entitled to a refund (e.g. under local consumer law or a specific offer), please contact us. We will respond in line with our policy and applicable law.

If you canceled and were still charged, it may be that the charge was for a period before the cancellation took effect (we do not refund unused time within a billing period unless required by law). If you think the charge is in error, contact us and we will look into it.

Every email we send includes an unsubscribe link at the bottom. Click it to stop receiving that type of email. You can also manage your email preferences in your account or profile. Unsubscribing from marketing or the daily digest does not automatically cancel a paid subscription—use the customer portal for that.

First check your spam or promotions folder and add our sending address to your contacts. Ensure the email on your account is correct (you can check this in your profile). If you still do not receive emails, contact us and we can help verify your subscription and delivery status.

You can update your profile and email from your account or profile page. If you signed up with email and password, you can change your password there or use the “Forgot password” flow on the login page. If you signed in with Google, password management is through your Google account.

We do not store your full card number. Payments are processed by Stripe, a widely used and PCI-compliant payment provider. Your card details are entered on Stripe’s secure pages and never pass through our servers. We only receive limited billing information (e.g. last four digits) as needed for support and records.

No. We do not sell your personal data. We use your information only to provide the Service, process payments, send the newsletters you signed up for, and improve our offering. Details are in our Privacy Policy.

You can request deletion of your personal data by contacting us through the contact or support option on our website. We will process your request in line with our Privacy Policy and applicable law. Some data may be retained where required for legal or accounting purposes.

Use the contact or support option available on our website. We aim to respond to all inquiries in a timely manner. For billing and subscription changes, you can also use the customer portal where applicable.

Our Terms of Service and Privacy Policy are linked in the footer of every page. We recommend reading them when you sign up or subscribe.